Limited Liability & Indemnity

Nothing in this policy limits rights or remedies that cannot be excluded under the New Zealand Consumer Guarantees Act 1993 or Fair Trading Act 1986. Faulty, misdescribed or unfit goods are handled under the applicable statutory remedies. Voluntary change-of-mind fees do not apply to those remedies.

Website use

Use the store lawfully and provide accurate order and contact details. We take reasonable care with the information and service, but online access can be interrupted by maintenance or events outside our control.

Limits permitted by law

Any limitation of liability applies only to the extent permitted by applicable law. It does not exclude liability or consumer remedies that cannot lawfully be excluded. You are responsible for loss caused by your unlawful use of this website, to the extent legally applicable.

Resolving an issue

Contact support with the relevant order reference or page address. We will investigate and work with you on the appropriate remedy.

Questions? Contact our team at theteam@customersupport.care.